Internal Sales & Customer Support

Proactive Telephone Sales

Course Duration - 1 Day

Proactive selling over the phone is becoming an excellent sales tool and motivator for the team. This is an area that structured and conducted correctly will bring great value to a customer and to your company. This module covers questioning and listening, handling objections and why people buy. The framework for a proactive telephone call, from the preparation to the follow up. Understanding and dealing with people is key.