External Sales

Telephone Sales / Appoinment Making

Course Duration - 1 Day

Selling over the phone is becoming more and more common due to time restraints. Whether it is to sell an idea, a product or to book an appointment with a potential new customer the skills are the same. This module covers questioning and listening, handling objections and why people buy. The framework for a proactive telephone call, from the opening to the different styles of close are all covered.