External Sales

Negotiating

Course Duration - 2 Days

Whether dealing with customers or colleagues, negotiating over a penny on a product you buy in, a delivery date or a big deal with a customer, people can feel resentful or the loser in a bad negotiation. The first step here is to understand what kind of negotiator you are currently and then look at what a successful negotiation means. Utilising 10 key steps in achieving a successful negotiation and preparing for a meeting are two core areas looked at. This is an area most sales people miss out on and tend to give things away rather than trade them.